Asia’s Leading Cyber Emergency Response Solution
Top-tier incident response, continuous vulnerability assessments, and seamless access to cyber insurance—all in one SaaS platform. Priced at less than 10% of traditional IR.
Designed for MSPs. Suitable for any Distributor.
Cyber Resilience for All.
IR-1: Response, Recon, and Recovery
Our flagship IR-1 subscription allows you to become your customers’ indispensable ally in a cyber security emergency.
RESPONSE
Fixed-Cost Incident Response
Provide 24/7 cyber emergency response for a fixed, cost-optimised price via our innovative IR-1 model. Includes one annual credit for comprehensive response. No more variable hourly billing during a crisis.
RECON
Continuous Vulnerability Scanning
Proactively identify and address over 80,000+ customer weaknesses with vulnerability scans, Dark Web monitoring, and valuable security data dashboards and reports.
RECOVERY
Automated Cyber Insurance Access
Offer clients added peace of mind with platform-integrated access to USD 5 million in comprehensive cyber coverage from Blackpanda Underwriting.
Why Choose IR-1
Enhance Your Market Position
Attract and retain customers by offering top-tier IR capabilities as added value.
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Outsource The Crisis Management
We handle the emergencies, to protect both your reputation and client trust.
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Identify Upsell Opportunities
Find and fix security gaps to boost protection—and revenue—with our free vulnerability scans.
Lead in Cyber Resilience with IR-1
With IR-1, you'll not just defend and insure your customers—you’ll secure your role as their indispensable ally in cyber security.
Enhance customer loyalty. Drive revenue growth.
Be part of the Cyber Resilience Revolution.
What do MSPs think about IR-1
“IR-1's ability to scale effortlessly means that we can confidently recommend it to any client, knowing that it will grow with their business without leaving them vulnerable in the event of a cyber incident.”
First Name, Last Name
Role, Company
“IR-1's ability to scale effortlessly means that we can confidently recommend it to any client, knowing that it will grow with their business without leaving them vulnerable in the event of a cyber incident.”
First Name, Last Name
Role, Company
“IR-1's ability to scale effortlessly means that we can confidently recommend it to any client, knowing that it will grow with their business without leaving them vulnerable in the event of a cyber incident.”
First Name, Last Name
Role, Company
“IR-1's ability to scale effortlessly means that we can confidently recommend it to any client, knowing that it will grow with their business without leaving them vulnerable in the event of a cyber incident.”
First Name, Last Name
Role, Company
“IR-1's ability to scale effortlessly means that we can confidently recommend it to any client, knowing that it will grow with their business without leaving them vulnerable in the event of a cyber incident.”
First Name, Last Name
Role, Company
“IR-1's ability to scale effortlessly means that we can confidently recommend it to any client, knowing that it will grow with their business without leaving them vulnerable in the event of a cyber incident.”
First Name, Last Name
Role, Company
IR-1 Features and Benefits
RESPONSE
Fixed-Cost Incident Response
Our IR-1 subscription includes one annual credit for comprehensive cyber emergency response at a fixed, cost-optimised price—for about 10x less than traditional IR. No more variable hourly billing in a crisis.
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24/7 Emergency Dispatch Centre
Your ‘Big Red Button’ for cyber attacks. Activate Blackpanda’s emergency response team instantly through the IR SaaS platform for rapid response within 4 hours – when your customers need it most.
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Elite Local Responders
Your own special forces unit for cyber emergencies. Blackpanda cyber security specialists are the best in their field, stationed full-time across key Asian cities, ensuring your customers receive the highest quality support possible.
Innovative Pricing Model
The smarter alternative to expensive IR retainers. Our proprietary blend of vulnerability scanning technology + insurtech data intelligently manages risk—allowing us to offer premium services at a fraction of the cost.
Speed, Quality, and Price? Absolutely.
Because we're the only incident response firm in the world that profits when customers don't get hacked.
Think about it. We get paid whether or not there’s an attack.
So, like your neighbourhood firefighters, we'd rather prevent the fire than fight it. That’s exactly why we give you Continuous Vulnerability Scanning for free. The safer your customers are, the better off everyone is—including us.
The result? Premium defence for all, without the premium price tag.
RECON
Continuous Vulnerability Scanning
Like the unblinking eye of police cameras on the street, showing you what everybody—including hackers—see from the outside.
Easily find and fix your customers’ security risks, helping you better protect them and identify new sales opportunities.
Attack Surface Scans
Like checking every door and window to the house is both closed and locked. We examine your customers' digital perimeter—networks, systems, apps, websites—for over 80,000+ vulnerabilities each week to help you spot and secure weaknesses.
Dark Web Monitoring
Like tracking the black market for anyone selling stolen keys to that house. We monitor the Dark Web for leaked info and signs of botnet activity related to your customers—alerting you to potential threats before hackers can sneak in.
On-Demand & Historic Reports
Gain a centralised view of your customers’ top security risks by severity. Then, propose immediate corrective action to demonstrate your value as their cyber security partner.
Valuable Upsell Data
Transform insights into opportunities. These reports not only identify risks but also suggest security enhancements for new and existing customers—streamlining sales, driving revenue growth, and strengthening customer loyalty.
RECOVERY
Automated Cyber Insurance Access
Offer your customers direct access to cyber insurance quotes from Blackpanda Underwriting via the IR SaaS platform, streamlining the process to secure up to US$5M in coverage, including:
Financial Loss & Operational Recovery
Covers lost profits and the costs of getting back up and running. From business interruption losses to data recovery costs—quickly restoring them to their pre-incident state.
Legal & Compliance Support
Covers third-party liability claims and relevant legal costs to minimise the risk of regulatory fines. Includes top-shelf legal counsel and compliance guidance following a breach.
Crisis & Reputation Management
Covers expert crisis management and communications following an attack. Quickly and effectively manage the narrative, restore public trust, and maintain customer confidence.
Make cyber insurance easy for your customers.
By simplifying access to essential cyber insurance, you help bridge the last mile in their journey toward complete cyber resilience. Enhance your value proposition and solidify your role as a comprehensive, all-in-one cyber solutions provider.
IR-1 FAQs
If you cannot find the answer to your question, contact our Sales team and they’ll be happy to talk to you.
IR-1 is a one-stop-shop for everything a business needs to minimize financial impact after cyber attack. It is for any business that is seeking an affordable, integrated, and comprehensive cyber emergency response, preparation, and financial recoveryIR-1 addresses the three core aspects of post-attack cybersecurity solutions—Response, Recon, and Recovery—ensuring businesses are prepared with exactly what they need during and after a cyber incident.
IR-1 is ideal for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), or any other distributor looking to offer their clients top-tier cyber readiness, response, and recovery solutions. The Blackpanda Platform empowers MSPs/MSSPs to administer the IR-1 product and services features on behalf of their customers, enabling them into cyber emergency response dispatch centers – with no software installations needed.
For those requiring more tailored incident response preparation services, our flexible IR-X offering includes all the features of IR-1 plus customisable add-ons, such as multiple response credits and hours-based consulting service packages, like table-top exercises, purple-teaming, and threat-hunting, to name a few.
IR-1 is an annual subscription that includes:
- Expert Incident Response: One incident response credit can be activated in case of a suspected attack, providing comprehensive incident response services, including investigation, containment, and neutralisation of the threat.
Learn More: What is Incident Response? - Continuous Vulnerability Scans: Weekly Attack Surface Management (ASM) scans and Dark Web monitoring to identify and alert you and your customers to critical security gaps.
Learn More: What is Attack Surface Management (ASM)? - Automated Access to Cyber Insurance: Integrated access through the Blackpanda Platform to support your financial recovery, with comprehensive coverage and instant, one-click insurance estimates. The comprehensive cyber insurance product can cover up to $5m USD in claims and is backed by Lloyd’s of London and directly underwritten by Blackpanda Underwriting with optimized pricing provided based on the ASM results and incident response preparation services.
Learn More: What is Cyber Insurance?
Attack Surface Management (ASM) is an advanced external-only method for scanning digital infrastructure and identifying security vulnerabilities. It is a core component of the IR-1 subscription, providing visibility into customer security vulnerabilities and actionable insights to address gaps in their defences before hackers exploit them. The ASM also serves to enhance efficiency of Blackpanda’s incident response team as well as provide data for optimized cyber insurance pricing from Blackpanda Underwriting.
Learn More: What is Attack Surface Management (ASM)?
Nothing needs to be installed on your systems or your customers' systems. Blackpanda ASM works in the cloud and does not require any plugins or agents. This applies to all aspects of IR-1, including Recon, Response, and Recovery, and ensures instant post-attack coverage upon purchase.
You or your customer can log on to the Blackpanda Platform to report a cyber incident and activate the IR-1 incident response service. An incident responder will be in touch to walk through the best course of immediate action. This initial contact is guaranteed to occur within 4 hours of the incident being reported. In most cases, it will be much faster.
The IR-1 credit entitles the holder to comprehensive Level 3 incident responders in case of a cyber emergency (applicable to qualified cyber incidents only).
This includes:
- Investigation: Determining the extent and scope of the attack.
- Containment: Stopping the spread of the attack.
- Neutralisation: Eliminating the threat.*
The credit does not include the restoration of business activities or implementation of extended remediating actions.
* Neutralisation requires collaboration with the end-user's IT team to implement remedial actions as recommended by the Blackpanda Incident Manager.
A qualified cyber incident includes Basic Web Application Attacks, System Intrusion, Business Email Compromise, Malware, or Ransomware. Additionally, a qualified cyber incident must satisfy the following two criteria:
- The compromise date must be later than the registration/renewal of the IR-1 subscription.
- The scope of the investigation, as determined by the Blackpanda Incident Manager, must not exceed the number of endpoints covered by the subscription size. If the investigation scope includes more endpoints than covered, additional charges apply at the prevailing rate.
When we receive an Incident Response activation request, our multidisciplinary regional responders start investigating the suspected incident immediately. Regardless of whether the investigation reveals the incident to qualify for our services or not, the IR-1 credit will be redeemed.
Note: Any deliverables outlined in the IR-1 activation Scope of Work will not be provided unless the incident is qualified.
Blackpanda services are available at standard hourly consulting rates, depending on team availability. For consideration, customers may purchase a new IR-1 credit after activation to start a new subscription period or multiple IR-1 credits in the same subscription period.
At Blackpanda, we offer additional Incident Response Preparation and consulting services to help strengthen defences and enhance response, including:
- Incident Response Playbooks: Customised response plans tailored to specific needs, providing clear guidance for fast and effective response.
- Tabletop Exercises (TTX): Controlled simulations to test and refine incident response playbooks, improving emergency readiness.
- Compromise Assessments: Thorough evaluations of security postures to identify existing threats or vulnerabilities and strengthen defences.
- Purple Teaming: Realistic exercises combining offence (red team) and defence (blue team) to test and enhance overall security.
Adding bespoke Incident Response Preparations services to IR-1 is called IR-X. For more information on these and other consulting services, please contact our team. We’ll be happy to help advise on the best solutions to meet your needs.
We offer flexible consulting packages that can be tailored to address your unique challenges and security goals. Whether you need comprehensive, in-depth cyber defence strategies or targeted support in specific areas, our team will work with you to develop a solution that not only fits your budget but also effectively enhances your organisation's cyber resilience.
Blackpanda’s experts can assist with all these services. Contact our team today to find out more.
Insurance Asia Awards 2023
Cybersecurity Insurtech Platform of the Year Singapore
Insurance Asia Awards 2023
Cybersecurity Insurtech Platform of the Year Singapore
Insurance Asia Awards 2023
Cybersecurity Insurtech Platform of the Year Singapore
Insurance Asia Awards 2023
Cybersecurity Insurtech Platform of the Year Singapore
Insurance Asia Awards 2023
Cybersecurity Insurtech Platform of the Year Singapore
Ready to defend your business?
Blackpanda is committed to helping regional businesses strengthen their cyber resilience and secure their digital operations. Speak to us to find out how we can help your organisation.
