As cyberattacks surge across Asia-Pacific, Blackpanda has been named Frost & Sullivan's 2025 Company of the Year for Incident Response Excellence for the second consecutive year, recognition of how the firm is fundamentally changing cyber emergency response across the region.
Traditional incident response services cost $25,000–$100,000 per incident, pricing out the small and medium enterprises (SMEs) that represent a major share of cyberattacks. Many SMEs facing breaches cannot afford expert help.
Blackpanda's IR-1 subscription addresses this crisis through fixed-cost, SLA-backed incident response delivered via a unified SaaS platform. Combining 24/7 expert response, continuous vulnerability scanning, and embedded cyber insurance, the subscription model has achieved triple-digit year-over-year growth since its 2023 launch.
"Traditional incident response has been like premium healthcare: excellent if you can afford it, devastating if you can't," said Gene Yu, Founder & CEO of Blackpanda. "IR-1 is making digital emergency response as accessible as roadside assistance, protecting businesses across Asia that were previously left defenseless."
At the core of Frost & Sullivan's recognition is Blackpanda's innovative Assurance-to-Insurance (A2I) approach, which integrates immediate response with financial protection under a single point of accountability. As both the incident responder and Lloyd's of London coverholder, Blackpanda eliminates the silos between independent responders, insurers, and forensic providers during a crisis. This unified approach enables faster containment, lower premiums, and eliminates IR deductibles.
The company's partner-led strategy embeds IR-1 subscriptions directly into telecommunications packages, managed service offerings, and enterprise hardware across Asia. Partnerships with regional telcos integrate cyber emergency response into broadband packages, extending enterprise-grade protection to consumers and SMEs through trusted providers.
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"Our second consecutive award validates that subscription-based, partner-driven democratization is the future of cyber resilience in Asia," added Gene Yu. "When a Hong Kong hotel or Philippine manufacturer faces ransomware, they deserve the same level of expert response as a multinational corporation."
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As a hyper-specialized incident response firm operating from strategic hubs in Singapore, Tokyo, Hong Kong, and Manila, Blackpanda is expanding its mission to make cyber emergency response an essential business safeguard rather than a privilege reserved for a few.
Frequently Asked Questions (FAQ)
Q1. What award did Blackpanda win from Frost & Sullivan in 2025?
Blackpanda won Frost & Sullivan’s 2025 Company of the Year Award for Incident Response Excellence in Asia-Pacific — the second consecutive year it has received this recognition.
Q2. Why was Blackpanda recognised with this award again?
Blackpanda was recognised for its innovative IR-1 subscription, which delivers fixed-cost, SLA-backed cyber incident response, and for its Assurance-to-Insurance (A2I) model that unites response and financial protection under one provider.
Q3. What is Blackpanda’s IR-1 subscription?
IR-1 is a subscription-based incident response service offering 24/7 expert response, continuous vulnerability scanning, and embedded cyber insurance. It provides SMEs and enterprises with affordable, guaranteed cyber crisis management.
Q4. How does the Assurance-to-Insurance (A2I) model work?
Blackpanda acts as both the responder and Lloyd’s of London coverholder, eliminating silos between responders, insurers, and forensic providers. This unified approach accelerates containment, lowers premiums, and removes deductibles.
Q5. Why is Blackpanda’s approach important for SMEs?
Traditional incident response costs $25,000–$100,000 per case — often unaffordable for SMEs. IR-1 makes world-class cyber emergency response accessible at a predictable subscription cost, protecting businesses that were previously left defenseless.
Q6. Where does Blackpanda operate?
Blackpanda operates from strategic hubs in Singapore, Tokyo, Hong Kong, and Manila, delivering specialised local incident response across Asia-Pacific.
