Last Modified: 18 October 2023

Important: Where these terms have been translated to help with local language understanding, the English version of these Terms available at https://www.blackpanda.com/legal shall always prevail.

These Terms: These terms and conditions are between Blackpanda Group Pte Ltd (“Blackpanda”, “we” or “us”) and any customer who purchases, accesses and/or uses  Solutions (as defined below) (“Customer” or “you”). By registering and/or using our Solutions, you unconditionally accept and agree to be bound by these Terms of Use. If you are dissatisfied with the Solutions and/or these Terms of Use, your sole and exclusive remedy is to discontinue using the Solutions. These constitute a binding contract in connection with any paid or evaluative use of the Solutions.

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Definitions

"Affiliate(s)” means any entity that directly or indirectly controls, is controlled by, or is under common control with you. To the extent that any license(s) granted to you under these Terms includes the right to provide the Solutions to your Affiliates, provided that you as the Customer agree to remain fully responsible and liable under these Terms for the respective Affiliates’ use of the Solutions.

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“Blackpanda Services” means support services, account management services, incident response services, or other services.

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“Confidential Information” means all information disclosed (whether in oral, written, or other tangible or intangible form) by one Party (the “Disclosing Party”) to the other Party (the “Receiving Party”) concerning or related to these Terms or the Disclosing Party that is marked as confidential or proprietary, or that the Receiving Party knows or reasonably should know is confidential information of the Disclosing Party given the facts and circumstances surrounding the disclosure of the information by the Disclosing Party. Confidential Information includes, but is not limited to, these Terms, proprietary and/or non-public technical, business, commercial, financial and/or legal information, such as, without limitation, any and all Solutions information generally shared with Customer and as specifically related to Customer, Solutions information gained by Customer through use of the Solutions, business plans, product information, pricing, financial plans, know how, Customer information, strategies, and other similar information.

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“Current Release” means the most recent release of the Solutions.

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“Enhancements” means any updates, patches, bug fixes and versions to the Solutions.

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“Evaluation” means for the limited purpose of accessing and installing the Solutions for internal evaluation by a Partner or Customer to facilitate a Customer’s purchase of Solutions but without any obligation to enter into any further agreement.

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“Intellectual Property Rights” means Intellectual Property Rights means all copyrights and related rights, design rights, registered designs, patents, trademarks and service marks (registered and unregistered), trade secrets, database rights, know-how, rights in confidential information and all other intellectual property rights throughout the world for the full term of the rights concerned, including any derivative works incorporating any of the foregoing that may be created or developed in connection with these Terms.

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“Other Solutions” means third party products, applications, services, software, networks or other systems or information sources that link to the Solutions through open APIs.

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“Partner” means an authorized Blackpanda partner such as a reseller. For the avoidance of doubt, in respect of certain Solutions, a Partner may be a Customer and references to the Customer or you in these Terms shall also include the Partner where applicable.

“Purchase Order” means a document agreed to in writing and executed between a Customer and Blackpanda or a Blackpanda Partner covering the Customer’s subscription to a Blackpanda Services, Solutions or Evaluation offering. For the purposes of these Terms, a Purchase Order may include confirmation emails, including but not limited to confirmation emails setting out access to Partner registered accounts.

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“Solutions” means Blackpanda’s Website and cloud platform including its external attack surface assessment solutions and other solutions offered by Blackpanda over time, directly or through a Partner, together with the software underlying such products and services and any Enhancements.

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“Solutions Data” means all data and information associated with Customer, which is uploaded to, processed by, generated by, and/or stored within the Solutions by Customer or through Customer’s use of the Solutions or provided in support tickets, but excluding System Data.

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“Solutions Guidelines” means the Blackpanda user guides, product descriptions, guidelines or equivalent documentation specifying the functionalities and scope of Solutions in force (if any) that Blackpanda may publish from time to time on the Website or cloud platform Solution.

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“Solutions Terms” means the specific additional terms for each of Blackpanda Services and Solutions (if any). All Solutions Terms will be made available at https://www.blackpanda.com/legal/.

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“System Data” means anonymized data, aggregate statistics, bug reports, any threat or potential threat detections collected by the Solutions and/or system behavioral information (including without limitation correlative and/or contextual data) generated by the Solutions.

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“Third Party Services” means services rendered by a third party to the Customer (whether pursuant to a written agreement or otherwise) that includes but is not limited to the registration, use, management and/or operation of the Solutions on the Customer’s behalf.

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“Website” means our website at https://www.blackpanda.com.

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1. Registrations

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1.1 Subject always to these Terms, you may use elements of the Solutions by simply visiting our website, but access to most of the Solutions is available only to registered users, including paying or unpaid Customers.

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1.2 If you are using the Solutions on behalf of a corporate entity or another individual (the “Principal”), you represent and warrant that you have been validly authorized to (a) register or use the Solutions on behalf of the Principal, and (b) agree to and bind the Principal to these Terms. You shall ensure that the Principal complies with all the terms and conditions in these Terms. Any breach of these Terms by a Principal shall be deemed to be a breach by you of these Terms. Any reference to “you” or “your” as used in these Terms shall include any and all Principals.

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1.3 You agree that you will provide truthful and accurate information when registering or using the Solutions. The decision to accept a registration and/or provide a registered account is in our discretion and we may revoke a registration at any time.

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1.4 You are (a) responsible for maintaining the confidentiality of your password, account information and any Scan Reports generated by you or for you, (b) solely responsible for all activities that occur under your password, account or any Scan Reports generated by you or for you, and (c) responsible for any access to or use of the Solutions by you or any person or entity using your password or any Scan Reports generated by you or for you, whether or not such access or use has been authorised by you.

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1.5 You must immediately notify us of any unauthorised use of your password or account, any Scan Reports, or any other breach of security. We will not be liable for any loss or damage whatsoever resulting from the disclosure of your username and/or password contrary to these Terms.

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1.6 You are responsible for ensuring that the information we hold about you is up to date. Please amend your details via the Solutions as appropriate from time to time or contact us if you require assistance

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2. License(s)

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2.1 You agree to accept all Enhancements necessary for the proper function of the Solutions as released by Blackpanda from time to time, and further agree that Blackpanda shall not be responsible for the proper performance of the Solutions or security issues encountered with the Solutions related to your failure to accept Enhancements in a timely manner.

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2.2 You as the Customer may receive and/or subscribe to Blackpanda Services and Solutions as detailed in a relevant Purchase Order. Your subscription to such Blackpanda Services and Solutions is subject in each case to applicable terms and conditions of these Terms, the Solutions Terms and the Solutions Guidelines. In the event of any inconsistencies between these Terms and the specific terms for each other Blackpanda Service and Solutions, the latter (i.e. the specific terms) shall govern.

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2.3 If you enter into an agreement with a third party for a Third Party Service, you may allow  such Third Party Service to use the Solutions provided that (a) as between Blackpanda and you, you as the Customer remains responsible for compliance with these Terms; (b) such Third Party Service only uses the Solutions for your internal purposes and such third party is subject to these Terms in their use of the Solutions; and (iii) you shall be deemed liable to Blackpanda for the Third Party Service’s use of the Solutions on your behalf.

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2.4 Subject to your compliance with these Terms, Blackpanda hereby grants to you (directly or through a Partner, as applicable) a worldwide, non-transferable, non-exclusive license to access and use the respective Solutions (including Enhancements) and Solutions Data solely in support of you and your Affiliate’s (as applicable) internal business and security and operations (“License”). The Licenses granted hereunder may be limited to the Solutions as set forth in your Purchase Order.

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2.5 Beta

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1. This platform and Solutions is currently launched in a Closed Beta. 

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2. To the maximum extent permissible by law, the platform and Solutions is provided on an “as is” basis without any warranties of any kind. We make no representations, warranties or guarantees of any kind regarding the availability or operation of the Solutions or that the Solutions will be secure, uninterrupted or free of defects. 

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3. TO THE EXTENT ALLOWED BY APPLICABLE LAW, BLACKPANDA EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY, CONDITION, OR OTHER IMPLIED TERM AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF BETA SOLUTIONS.

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4. Notwithstanding the above, Blackpanda shall in its sole discretion use commercially reasonable efforts (i) to provide Customer with an error-correction or workaround for errors in the Solutions (ii) to replace the non-conforming portions of the Solutions with conforming items. 

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5. The above warranty will not apply: (a) if the Solutions are not used in compliance with the Documentation; (b) if any unauthorized modifications are made to the Solutions by Customer or any third party; (c) to use of releases of the Solutions that are not the Current Release or the Solutions released immediately preceding the Current Release; (d) to defects due to accident, abuse or improper use by Customer; or (e) to Evaluation or Early Adoption use of the Solutions.

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3. Evaluation and Partner Solution Licenses

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3.1 You may as a Customer or Partner be granted a License to use the Solutions for Evaluation purposes. Blackpanda may amend the terms of such Evaluations Licenses, including but not limited to the revocation of the Licenses without further notice to Customers and Partners. Blackpanda may reasonably request the Customer to confirm that there are no portions of the Solutions retained on its systems and that it has deleted all said portions. Such Evaluation Purposes may include complimentary external attack surface management scans on Customer networks.

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3.2. DURING EVALUATION OF THE SOLUTIONS, THE SOLUTIONS (AND WHERE APPLICABLE, SOLUTIONS DATA) ARE OFFERED ON AN “AS IS” BASIS, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. CUSTOMER ASSUMES ALL RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOLUTIONS AND SOLUTIONS DATA. WITHOUT DEROGATING FROM THE FOREGOING, IT IS UNDERSTOOD AND AGREED THAT BLACKPANDA WILL NOT BE LIABLE FOR ANY NETWORK DOWNTIME, SOLUTIONS DOWNTIME, AND/OR IDENTIFYING AREAS OF WEAKNESS IN THE SOLUTIONS DATA. FOR ALL EVALUATIONS, BLACKPANDA SHALL HAVE NO LIABILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATA, LOSS OF PROGRAMS OR INFORMATION OR OTHER INTANGIBLE LOSS ARISING OUT OF THE USE OF OR THE INABILITY TO USE THE SOLUTIONS, OR INFORMATION, OR ANY PERMANENT OR TEMPORARY CESSATION OF THE SOLUTIONS OR ACCESS TO INFORMATION, OR THE DELETION OR CORRUPTION OF ANY CONTENT OR INFORMATION, OR THE FAILURE TO STORE ANY CONTENT OR INFORMATION OR OTHER COMMERCIAL OR ECONOMIC LOSS, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE), EVEN IF BLACKPANDA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR THAT THEY ARE FORESEEABLE. 

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4. Your Consent to Scans and Tests

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PLEASE READ THIS SECTION CAREFULLY AND THOROUGHLY

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4.1 Our Tests:

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As part of our subscription-based Solutions and Services, Blackpanda may from time to time conduct security and vulnerability scans or such continuous monitoring of your Endpoints and attack surfaces on our Customers. These are “Tests”. A Test may include, among other things, information gathering, crawling, fingerprinting, fuzz testing, deploying of test scripts and introducing other non-intrusive penetration tests. Any Test results or reports uploaded to, processed by, generated by, and/or stored within the Solutions for your use shall constitute Solutions Data. For the avoidance of doubt, such Tests will not be conducted on any users of the Website but for registered subscription Customers including Customers under Evaluation Licenses.

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4.2 Your Consent:

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You acknowledge and agree that the purpose of such Tests are to, as applicable, monitor and strengthen the security of your Internet-facing assets and/or strengthen the security of your external network Attack Surface. Accordingly, we may, when performing a Test, among other things, perform crawling, fuzz testing, authenticated testing, deploy test script, and introduce other non-intrusive penetration tests for the limited purpose of revealing security vulnerabilities in your network endpoints. You agree and acknowledge that the provision of the Tests in accordance with these Terms may lead to detrimental impact on your network endpoints. 

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4.3 Reports:

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WITHOUT PREJUDICE TO ANY OTHER TERM TO THE CONTRARY, PLEASE NOTE THAT USE OF ANY TEST RESULTS OR REPORTS IS NOT RECOMMENDED IN OR IN ASSOCIATION WITH SAFETY CRITICAL SYSTEMS AND NETWORKS WHERE FAILURE TO MAINTAIN THE SECURITY OF YOUR SYSTEM AND NETWORK CAN REASONABLY BE EXPECTED TO RESULT IN DEATH, PERSONAL INJURY, LOSS OF PROPERTY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE. 

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THE TEST SOLUTIONS (AND WHERE APPLICABLE, TESTS SOLUTIONS DATA) ARE OFFERED ON AN “AS IS” BASIS, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL ASSUMES ALL RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOLUTIONS AND SOLUTIONS DATA.

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5. Restrictions

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You acknowledge and agree that you may not do any of the following: 

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5.1 modify, disclose, alter, translate or create derivative works of the Solutions (or any components thereof) or any accompanying Documentation; 

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5.2 license, sublicense, resell, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Solutions (or any components thereof) or any Documentation; 

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5.3 use the Solutions other than as permitted under this these Terms and the Documentation and/or use the Solutions for any other commercial or business use other than your internal purposes, including without limitation, offering any portion of the Solutions as benefits or services to third parties; 

5.4 use the Solutions in violation of any laws or regulations, including, without limitation, to store or transmit infringing, libelous or otherwise unlawful or tortious material, or material in violation of third-party privacy rights; 

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5.5 use the Solutions to store, transmit or test for any viruses, software routines or other code designed to permit unauthorized access, disable, erase or otherwise harm software, hardware or data, or to perform any other harmful actions; 

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5.6 probe, scan or test the efficacy or vulnerability of the Solutions, or take any action in an effort to circumvent or undermine the Solutions, except for the legitimate testing of the Solutions in coordination with Blackpanda, in connection with considering a subscription to the Solutions as licensed herein; 

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5.7 attempt or actually disassemble, decompile or reverse engineer, copy, frame or mirror any part or content of the Solutions, or otherwise derive any of the Solutions’ source code; 

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5.8 access, test, and/or use the Solutions in any way to build a competitive product or service, or copy any features or functions of the Solutions; 

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5.9 interfere with or disrupt the integrity or performance of the Solutions; 

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5.10 attempt to gain unauthorized access to the Solutions or their related systems or networks; 

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5.11 disclose to any third party or publish in any media any performance information or analysis relating to the Solutions or the Solutions Data; and/or

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5.12 cause or permit any Solutions user or third party to do any of the foregoing.

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6. Ownership of Rights

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6.1 You as the Customer shall have all rights, titles and interest in and to the Solutions Data and all Intellectual Property Rights existing or arising from the foregoing. Unless you otherwise notify us through our cloud platform on our Website, you hereby grant to a non-exclusive, sub-licensable, royalty-free, worldwide, perpetual and irrevocable license to Blackpanda to freely use any Solutions Data for commercial purposes including sharing with any third parties such as your Partner. 

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6.2 Blackpanda reserves all rights, title and interest in and to the Solutions (and any and all modifications to or derivative works of the Solutions), Solutions Data, System Data, and any  and all Intellectual Property Rights existing or arising from the foregoing.

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7. Privacy

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7.1 For the purposes of this Section, “Personal Data” shall mean any data or information, whether true or not, about a person who can be identified: (a) from that data alone; or (b) from that data and other information. 

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7.2 Blackpanda may collect, process, use and disclose personal data about the Customer (including its officers and employees) and/or Customer’s customer(s) from a variety of sources, including, directly from the Customer and/or Customer’s customer, from other users of Blackpanda’s website, from resellers and distributors, from vendors, from service providers, from third party information providers, from Blackpanda’s affiliates, and through the operation of Blackpanda’s website. Blackpanda may transfer the Customer’s information outside of the territory in compliance with the applicable laws. 

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7.3 Customer agrees to Blackpanda collecting, using and disclosing certain personal data or personal information about Customer for various purposes, including to: 

(a) assess credit worthiness;

(b) supply the Solutions and Blackpanda Services;

(c) communicate with the Partner and/or Customer about the Solutions and Blackpanda Services which Blackpanda or its partners or affiliates may provide to the Partner and/or Customer including for marketing and sales purposes;

(d) implement these Terms and other relevant policies; and 

(e) comply with relevant laws.

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7.4 Blackpanda, at the written request for Customer, will: 

(a) provide Customer with access to any personal data or personal information relating to Customer or its customer held by Blackpanda; and

(b) correct or amend any personal data or personal information relating to Customer or customer held by Blackpanda which is inaccurate or out of date.

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7.5 Blackpanda may collect data and information with respect to the function and efficiency of the Products and Services; Blackpanda shall have the right to use such data and information to provide, maintain, protect, and to improve and develop Blackpanda's Products and Services. Partners and Customers may provide suggestions, comments, or other feedback related to Blackpanda’s product and service offerings to Blackpanda orally, in writing, or by other means (“Feedback”). Blackpanda will be the sole owner of all Feedback and shall not be bound by any non-use or non- disclosure obligations with respect to the Feedback, notwithstanding anything to the contrary in the Agreement.

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7.6 Customer agrees to do anything that is required by law or which Blackpanda may reasonably determine in our discretion, as necessary or desirable to give effect to the applicable laws in respect of any Personal Data. Customer also agrees to cooperate with Blackpanda to ensure that the Products are provided in a manner under which all parties are compliant under the applicable law. 

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7.7 Blackpanda will collect, use, store, process, disclose and/or delete Customer’s personal data or personal information in accordance with relevant laws. Blackpanda’s Privacy Policy, which may be updated from time to time, can be found at https://www.blackpanda.com/legal  or such other place as Blackpanda may update from time to time. Customer acknowledges that it has read and understood Blackpanda’s aforementioned Privacy Policy and agrees at all times not to do anything would be a breach of the Privacy Policy. 

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7.8 Customer warrants and represents that it has complied with all applicable personal data laws and has obtained the necessary consent and all legal rights to transfer and Customer’s personnel whose information is/will be disclosed to Blackpanda for Blackpanda to collect, process, use, transfer and disclose personal data about the Customer within or outside of the Territory.

7.9 Without prejudice to the above, and notwithstanding any other terms, Blackpanda may establish a record of results from the services we provide and provide such records to other Blackpanda group companies. The information comprising such records, will be properly anonymized and will not be considered Personal Data. The records may be used for risk measurement and related internal research including but not limited to the creation of Systems Data, and shall be handled in accordance with all applicable laws. 

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8. Confidentiality

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8.1 The Receiving Party will maintain in confidence, during the term of these Terms and for three (3) years following the expiration or earlier termination of these Terms, all Confidential Information, and will not use such Confidential Information except as expressly permitted in these Terms. 

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8.2 The Receiving Party will use the same degree of care in protecting the Confidential Information as the Receiving Party uses to protect its own confidential and proprietary information from unauthorized use or disclosure.

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8.3 Confidential Information will be used by the Receiving Party solely for the purpose of carrying out the Receiving Party’s obligations under these Terms, and the Receiving Party will only disclose Confidential Information to its directors, officers, employees, Affiliates, and/or contractors who have a need to know such Confidential Information in order to assist the Receiving Party in performing its duties under these Terms, and if such directors, officers, employees, Affiliates, and/or contractors have executed a non-disclosure agreement with the Receiving Party with terms no less restrictive than those contained in these Terms. However, each Party may disclose the terms and conditions of these Terms: (i) to legal counsel of such Party; (ii) to such Party’s accountants, banks, financing sources and their advisors; (iii) in connection with the enforcement of its rights under these Terms; or (iv) in connection with an actual or proposed merger, acquisition, or similar transaction.

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8.4 Confidential Information will not include information that: (i) is in or enters the public domain through no fault of the Receiving Party; (ii) the Receiving Party can reasonably demonstrate was in its possession prior to first receiving it from the Disclosing Party; (iii) the Receiving Party can demonstrate was developed by the Receiving Party independently and without use of or reference to the Confidential Information; or (iv) the Receiving Party receives from a third party without restriction on disclosure and without breach of such third party’s nondisclosure obligation. In addition, the Receiving Party may disclose Confidential Information that is required to disclose by law, or by a subpoena or order issued by a court of competent jurisdiction.

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8.5 The Receiving Party acknowledges that any unauthorized disclosure of Confidential Information will result in irreparable injury to the Disclosing Party that would not be adequately compensated by the payment of money damages. In addition to any other legal and equitable remedies that may be available, the Disclosing Party will be entitled to injunctive relief against any breach or threatened breach by the Receiving Party of the confidentiality obligations hereunder, from any court of competent jurisdiction, without being required to show any actual damage or irreparable harm, to prove the inadequacy of its legal remedies, or to post any bond or other security.

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9. Disclaimers

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9.1 Our Website and/or application-based Solutions (together with any Services, or other content, material or information available on the Website and Solutions) are provided on an “as is” and “as available” basis, with all faults and without warranty of any kind. Your use of such Solutions is at your own risk.

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9.2 In no event will Blackpanda be liable to any party for any damages of any kind, including but not limited to direct, indirect, special or consequential damages for any use of this Site or any linked site including, without limitation, lost profits, loss of use, business interruption, loss of programs or other data, whether in an action based on contract, negligence or other tortious action, even if Blackpanda is expressly advised of the possibility of such damages.

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9.3 Blackpanda does not warrant or guarantee the correctness, comprehensiveness, completeness, accuracy, timelines, merchantability or fitness for any particular use or purpose of any information or any Solutions or Blackpanda Services. 

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9.4 Blackpanda reserves the right to amend our Website and any materials provided on the Website in our sole discretion with or without notice to you. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website.

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9.5 PLEASE NOTE THAT THE SOLUTIONS (INCLUDING BUT NOT LIMITED TO THE WEBSITE) AND BLACKPANDA SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS INCLUDING THE DEVICE USED BY YOU OR THE PARTNER BEING FAULTY, NOT CONNECTED, OUT OF RANGE, SWITCHED OFF OR NOT FUNCTIONING. BLACKPANDA IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, DAMAGES OR LOSSES RESULTING FROM SUCH PROBLEMS.

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10. Indemnification

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By agreeing to the Terms, you agree that you shall indemnify and hold Blackpanda, its licensors and each such party’s affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs and/or regulatory action) arising out of or in connection with: (a) your use of the Solutions and Blackpanda Services and/or any part thereof in your dealings with the Partners, third party merchants, providers, partners, advertisers and/or sponsors, or (b) your violation or breach of any of these Term, any third party terms and conditions or any applicable law or regulation, whether or not referenced herein, or (c) your violation of any rights of any third party, including Partners, or (d) your use or misuse of the Solutions and Blackpanda Services and/or any part thereof, or (e) where applicable, your ownership, use or operation of any property.

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11. Limitation of Liability

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To the maximum extent permitted by applicable laws, Blackpanda and Blackpanda Personnel, will under no circumstances be liable to you for any indirect or consequential damages, including, but not limited to, the costs of recovering, reprogramming, or reproducing any program or data or the failure to maintain the confidentiality of data, any loss of business, profits, revenue or anticipated savings, resulting our obligations under these Terms.

To the maximum extent permitted by applicable laws, your exclusive remedy and Blackpanda’s sole liability arising from a breach of  any warranties under these Terms, Blackpanda shall use commercially reasonable efforts to correct the non-conforming Solution at no additional charge to Customer within a reasonable time period. 

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Except as otherwise specifically provided in this Section 10, and whatever the legal basis for your claim, our liability to you in connection with our Solution(s) and Blackpanda Services will be limited, to the maximum extent permitted by applicable law, to direct damages up to the the fees paid or payable by Customer to Blackpanda (or the applicable Partner) in the 12-month period immediately prior to the time of the event or events leading to the alleged damages giving rise to the claim. If you are a Evaluation Customer, we disclaim all liability to you to the maximum extent permitted by applicable law.

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To the maximum extent permitted by applicable laws, the limit of Blackpanda and any Blackpanda Personnel’s liability to you and any subsequent owner arising under this IR-1 and/or these Terms of Service shall not exceed the original price paid for the IR-1 (whether by you or a third party). 

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12. Term, Termination and Renewals

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12.1 The term of these Terms will begin on the Effective Date and continue until all active Subscription Terms have expired or until earlier terminated pursuant to the terms of these Terms. 

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12.2 Either Party may terminate these Terms and all Solutions Terms and its corresponding Subscription Term, for cause, if the other Party: (i) materially breaches these Terms (including an applicable Solutions Terms) and does not cure such breach within thirty (30) days after its receipt of written notice of such breach; or (ii) becomes insolvent, makes an assignment for the benefit of creditors, or becomes subject to direct control of a trustee, receiver or similar authority. Without prejudice to any other term under these Terms, Blackpanda may terminate these Terms and all Solutions Terms or a specific Solutions Terms and its corresponding Subscription Term immediately for cause by providing concurrent notice to Customer if we believe that Customer is using the Solutions in any unauthorized manner likely to cause harm to Blackpanda, the Solutions or a third party.

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12.3 Upon any termination or expiration of these Terms and/or Solutions Terms: (i) all rights and licenses granted to Customer under these Terms and any applicable Solutions Term(s) will immediately terminate; (ii) all of Blackpanda’s obligations under these Terms and any applicable Solutions Term(s) will immediately cease; (iii) there will be no refund for any pre-paid and unused fees as of the termination date (except where Customer terminates these Terms under Section 12.2 (Termination) due to Blackpanda’s material breach, in which case any refunds shall be on a pro-rata basis for any remaining unused portion of a subscription left after such termination) and Customer will immediately pay Blackpanda any fees due and payable under these Terms as of the termination date; (iv) upon receiving a written request from the Disclosing Party, the Receiving Party will promptly return to the Disclosing Party all Confidential Information of the Disclosing Party then in its possession or destroy all copies of such Confidential Information, at the Disclosing Party’s sole discretion and direction; and (v) Customer will immediately cease all use of the Solutions and destroy and/or permanently delete all copies of any components of the Solutions in Customer’s possession. 

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12.4. Blackpanda reserves the right to investigate suspected violations of Customer’s obligations under Sections 11.3(v). In such circumstances, Customer will immediately confirm, in writing, that it has complied with these Sections 11.3(v) at Blackpanda’s request. 

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12.5 Notwithstanding any terms to the contrary in these Terms, the Restrictions and Sections 6, 7, 8, 9, 10, 11, 12.3, 12.4, 12.5 and 13 will survive any termination of these Terms.

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13. General Terms

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13.1 Entire Agreement. These Terms, together with all terms attached or referenced herein (all of which are incorporated herein by reference), set forth the entire agreement and understanding of the Parties relating to Customer’s subscription to the Solutions, and the Parties herein expressly agree that these Terms supersedes all prior or contemporaneous potentially or actually conflicting terms in agreements, proposals, negotiations, conversations, discussions and/or understandings, whether written or oral, with respect to such subject matter and all past dealing or industry customs (including without limitation any nondisclosure agreement among the Parties relating to any prior use of the Solutions, any quotation or Purchase Order and/or another agreement among the Parties in connection with Customer’s consideration and/or evaluation of the Solutions), excluding only any written agreement executed by Blackpanda expressly referencing these Terms and only to the extent expressly superseding specific terms in these Terms. In the event of conflict, the terms in the applicable Solutions Term(s) shall supersede and take precedence over the terms in these Terms.

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13.2 Agency. Neither Party will, for any purpose, be deemed to be an agent, franchisor, franchise, employee, representative, owner or partner of the other Party, and the relationship between the Parties will only be that of independent contractors. Neither Party will have any right or authority to assume or create any obligations or to make any representations or warranties on behalf of any other Party, whether express or implied, or to bind the other Party in any respect whatsoever.

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13.3 Applicable Laws. These terms and conditions (and any agreement into which they are incorporated) shall be construed, interpreted and enforced under and in accordance with the laws of the Republic of Singapore, excluding its conflicts or choice of law rule or principles which might refer to the law of another jurisdiction. You agree to exercise any right or remedy in connection with these terms and conditions exclusively in, and hereby submits to the jurisdiction of the courts of Singapore for any dispute or controversy that arises out of these terms and conditions.

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13.4 Dispute Resolution. 

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Any dispute, controversy, difference, conflict or claim arising out of or in connection with these Terms or its performance, including without limitation any question regarding its existence, validity or termination, or a claim for unlawful act under applicable laws, shall first be the subject of good faith negotiations between Blackpanda and you. 

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If the dispute or controversy cannot be resolved through good faith negotiations within one month of the commencement of negotiations, it shall be referred to and finally settled and resolved by arbitration administered by the SIAC in accordance with the SIAC Rules for the time being in force, which Arbitration Rules of the SIAC (“SIAC Rules”) are deemed to be incorporated by reference to this Clause 21. The seat of arbitration shall be Singapore, the tribunal shall consist of one (1) arbitrator appointed in accordance with the SIAC Rules (“Arbitration Tribunal”), and the language of the arbitration shall be the English language. The decision of the Arbitration Tribunal shall be final and binding upon the Parties

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13.6 Marketing. You agree that Blackpanda may reference and use Customer’s name and trademarks in Blackpanda’s marketing and promotional materials, including, but not limited to, the Site, solely for the purpose of identifying Customer as Blackpanda’s customer or as a user of Blackpanda’s Solutions. Otherwise, neither Party may use the trade names, trademarks, service marks, or logos of the other Party without the express written consent of the other Party.

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13.7 Assignment. Neither these Terms nor any right or duty under these Terms may be transferred, assigned, or delegated by a Party, by operation of law or otherwise, without the prior written consent of the other Party and such consent shall not be unreasonably delayed or withheld. Any attempted transfer, assignment, or delegation without such consent will be void and without effect. Notwithstanding the foregoing, each Party may assign these Terms to a successor of substantially all of its business or assets, whether by merger, sale of assets, sale of stock, sale of control, reorganization, or otherwise, with written notice to the other Party, provided that such successor-in-interest agrees in writing to assume all of the assigning Party’s obligations under these Terms. Subject to the foregoing, these Terms will be binding upon and will inure to the benefit of the Parties and their respective representatives, heirs, administrators, successors, and permitted assigns.

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13.8 Severability. If any provision of these Terms is deemed invalid, illegal, or incapable of being enforced by any rule of law or public policy, all other provisions of these Terms will nonetheless remain in full force and effect so long as the economic and legal substance of the transactions contemplated by these Terms is not affected in any manner adverse to any Party. Upon such determination that any provision is invalid, illegal, or incapable of being enforced, the Parties will negotiate in good faith to modify these Terms so as to affect the original intent of the Parties as closely as possible in an acceptable manner to the end that the transactions contemplated hereby are fulfilled.

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13.9 Force Majeure. Except for payments of fees due under these Terms, neither Party will be responsible for any failure to perform or delay attributable in whole or in part to any cause or event beyond its reasonable control, including but not limited to acts of God (e.g., fire, storm, floods, earthquakes, etc.), civil disturbances, disruption of telecommunications, disruption of power or other essential services, interruption or termination of service provided by any service providers used by Blackpanda, labor disturbances, vandalism, cable cuts, or any malicious or unlawful acts of any third party.

CURRENT VERSION: 2 January 2024

重要： これらの条件が現地語の理解を助けるために翻訳されている場合、www.blackpanda.com/legal で入手可能な英語版の利用規約が常に優先されます

本利用規約： 本利用規約は、ＩＲ－１プロテクションプラットフォームプロダクトサブスクリプション（以下、「ＩＲ－１」という。）に基づき、BLACKPANDA JAPAN株式会社（以下、「ブラックパンダ」又は「当社」といいます。）が提供するインシデント対応サービスについて規定します。特に断りのない限り、本利用規約は、購入者が自己の利益のために、当社に対し直接または当社のパートナーを通じてＩＲ－１の支払いを行ったか否かにかかわらず、適用されるものとします。本利用規約が言及するすべての合意は、購入者が指定したメールアドレス宛の確認メールとともに、ブラックパンダと購入者間の完全合意を形成するものとします。本利用規約と確認メールとの間に不整合が生じた場合（本利用規約の特別な定めなど）、ＩＲ－１に基づき当社がどのように購入者にサービスを提供するかに関しては、確認メールが優先するものとします。

その他の規約： 当社の（ａ）プラットフォーム利用規約および（ｂ）プライバシーおよびデータポリシーは、当社のＩＲ－１製品にも適用され、それぞれ（ａ）当社のＩＲ－１クラウドプラットフォーム（以下、「ＩＲ－１プラットフォーム」といいます。）の購入者による使用、および（ｂ）当社が購入者から収集した個人データまたは購入者が当社に提供した個人データの当社による処理に対して適用されます。これらは、www.blackpanda.com/legal で閲覧可能です。

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1.IR-1の登録

1.1 IR-1 を登録および／または使用することにより、購入者は、本利用規約に拘束されることを無条件に承諾し、同意します。ブラックパンダは、本利用規約を随時変更することができ、直ちに有効となるものとします。購入者が変更後の利用規約に同意しない場合、購入者は直ちにＩＲ－１の使用を中止するものとします。購入者が引き続きＩＲ－１プラットフォームを使用する場合、購入者は、変更後の利用規約を受け入れたものとみなされます。

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1.2 本利用規約は、当社と購入者との関係のみについて定めます。本利用規約は、購入者とその他の第三者との間の取引について規定しません。

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1.3 購入者が法人または他の個人（以下、「本人」という。）のためにＩＲ－１の登録を行う場合、購入者は、（ａ）購入者が本人に代わってＩＲ－１の登録を行うこと、および（ｂ）本利用規約に同意し、本人を拘束すること、について有効に権限が与えられていること表明し、保証します。購入者は、本人が本利用規約のすべての条項を遵守することを保証するものとします。本人が本利用規約に違反した場合は、購入者も本人とあわせて本利用規約の違反の責任を負います。本利用規約中の「購入者」には、本人を含みます。

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1.4 登録手続を完了するため、購入者に下記の情報をご提供いただく必要があります。

(a) 事業内容

(b) 購入者の事業用メールアドレス。事業用メールアドレスがない場合、個人用メールアドレスをお知らせください。当社は、事業用メールアドレスを使用して、購入者のビジネスに使用される購入者のＡｐｅｘドメイン名を特定するため、購入者の事業用メールアドレスを当社に提供することが重要です。当社は、購入者のＡｐｅｘドメイン名を理解することにより、購入者のビジネスニーズ、購入者が当社にサイバーセキュリティインシデントを通知した場合においてサイバーインフラストラクチャおよびリスクについて、より迅速に、より良く理解することができます。

(c) ビジネスで使用される可能性のあるサブドメインまたは補助的なドメイン名。このようなドメイン名の例には、現在は利用していないが、以前、ビジネスウェブサイトやメールアドレスをホストしていたドメイン名が含まれます。

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1.5 登録に成功した場合は、すぐに確認メールが届きます。購入者のＩＲ－１アカウントは、パートナーである再販業者および販売店が、購入者に代わって購入者のために登録または作成することができます。すぐに確認メールが届かない場合や、登録手続に問題がある場合は、https://ir1.blackpanda.com/pages/contact-usまでご連絡ください。

1.6 ベータテスト

(a) 当社のＩＲ－１製品およびＩＲ－１プラットフォームは、現在、主要パートナーとのクローズドベータテストを行っています。これは、本利用規約に基づく当社の約束およびサービス基準に影響を及ぼさず、またはそれらを妥協させるものではありません。

(b) 当社は、クローズドベータテスト期間中、登録手続に技術的遅延が生じる可能性があると見込んでいます。また、これは購入者のＩＲ－１期間の開始に不当な影響を及ぼす可能性があると考えています。したがって、当社の責任は、可能な限り早く、かつ第１．６条に従って確認メールを購入者に提供することです。登録手続が適切または正確に完了しなかった場合、当社は、購入者が被った適格サイバーセキュリティインシデントに対して、道義的責任として、誠実に、提出されたデータの修正をお手伝いいたします。

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2. IR-1の一般的な適用範囲

IR-1期間中:

(a) ブラックパンダは、購入者が適格サイバーセキュリティインシデントを被った場合で、かつアクティベーションクレジットを使用することを決めた場合に、「サイバーセキュリティインシデント対応サービス」（詳細は３Ａに記載）を購入者に提供するものとします。

• 「適格サイバーセキュリティインシデント」とは、以下の基準のすべてを満たすサイバーセキュリティインシデントをいいます

• 少なくとも１つのエンドポイントへの不正アクセスが発生したことを要します。エンドポイントとは、接続先のネットワークと通信する物理上もしくはバーチャル上のコンピューティングデバイスまたはコンピューティング環境です。
• IR-1 期間中に開始し、購入者により発見され、ブラックパンダに通知されることを要します。
• 基本的なウェブアプリケーションへの攻撃、システムへの侵入、事業用メールの侵害、マルウェア、ランサムウェアのいずれかに該当すること。
• サービス拒否攻撃（ＤＤｏＳまたはＤｏＳ）は、サイバーセキュリティインシデントにあたりません。

「アクティベーションクレジット」とは、購入者がブラックパンダに対し、適格サイバーセキュリティインシデントに対応することを要請する場合に購入者が使用するために提供する、一回限り使用可能なクレジットです。上記の基準を満たさないサイバーセキュリティインシデントには使用できません。アクティベーションクレジットは、購入者が当社に有効な通知を行った際に使用したとみなされます。当社は、適格サイバーセキュリティインシデントではないサイバーセキュリティインシデントに使用されたアクティベーションクレジットを返還します。

(b) ブラックパンダは、購入者に対し、当社のサイバーセキュリティ技術サービスおよびコンサルタントサービスを特別料金にて提供いたします。これらのサービスは、予防措置として利用することができます。これらのサービスは、すべてのアクティベーションクレジットを利用した場合や、適格サイバーセキュリティインシデントではないサイバーセキュリティインシデントの場合にも利用できます。

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3A. 当社のサイバーセキュリティインシデント対応サービス

IR-1 期間中に、適格サイバーセキュリティインシデントが発生したことについて、購入者が、ブラックパンダに対し、有効な通知を行った場合、当社は、サイバーセキュリティインシデントにより購入者が被った可能性のある損害を特定し、封じ込め、報告するために、以下のサイバーセキュリティインシデント対応サービスを提供するものとします。

これらのサービスは、常に、（ａ）購入者からの通知時において当社が合理的に対応可能であることを条件とし、また、（ｂ）当社の専門見解および専門知識に従って、サイバーセキュリティインシデントに応じた相応の対応を行うものとします。これにより、当社のすべての顧客が、サイバーセキュリティインシデントに対応するためブラックパンダのサイバーインシデント担当者の設定を受けることができます。

(a) サイバーセキュリティインシデントのトリアージサービス

ブラックパンダのサイバーインシデント担当者は、適格サイバーセキュリティインシデントのトリアージを行い、業界標準に基づいてインシデントの初期的分類を提供するものとします。

当社は、専門的評価およびトリアージに基づき、適格サイバーセキュリティインシデントに対処するための一般的なアクションプランおよび推奨事項を購入者に提供します。

(b) サイバーセキュリティ封じ込めサービス

場合によっては、サイバーセキュリティインシデントが継続している可能性があります。これは、少なくとも１つのエンドポイントへの不正アクセスが継続していることを意味します。このようなアクティブなインシデントについて当社が特定および支援できるかどうかは、購入者の協力ならびに当社が適時に購入者の情報システムおよびネットワークにアクセルすることができる程度・範囲に依存します。

(c) 基本修復アドバイザリーサービス

また、サイバーセキュリティインシデントの原因となった脆弱性を改善するために、購入者が講じることのできる推奨事項や基本的なアドバイスを提供します。しかしながら、サイバーセキュリティインシデントの原因となった脆弱性によっては追加の費用が必要となる場合があります（例えば、更なる専門的なサービスおよび分析のための費用や、購入者が有していないかもしれない要件を追加することによる費用が想定されます）。可能な場合には、当社は、これらの費用を示し、合理的な努力を払って購入者に助言します。購入者の明示的な同意なしに、追加費用が発生することはありません。購入者にとって下記の４（ａ）項を理解することが重要となります。

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3B. 当社のサイバーセキュリティインシデント対応成果物

当社は、各ＩＲ－１クライアントに、適格サイバーセキュリティインシデントが発生した場合、以下の成果物を提供することを約束します。

ブラックパンダサービスチームが別段の合意をしない限り、すべてのサイバーセキュリティインシデント対応サービスまたは成果物は、リモートにより引き渡されるものとします。

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4. IR-1に基づくサービスおよび対象範囲の制限

IR-1 は、中小企業向けの初歩的なサイバーセキュリティソリューションとしてパッケージ化され、開発されています。当社は、すべてのビジネスがサイバーセキュリティの専門家による利益を享受すべきであると信じます。ＩＲ－１サイバーセキュリティインシデント対応サービスは、購入者のビジネスのためのベースラインソリューションを提供するものです。

IR-1 アクティベーションクレジットのもとで、ブラックパンダは、悪影響を受けた最初の５００までのエンドポイントについてサイバーセキュリティインシデント対応サービスおよび成果物を提供します。

購入者がＩＲ－１のアクティベーションクレジットを利用する場合、ブラックパンダは以下のサービスを提供しないことにご留意ください。

(a) 消去サービス：インシデントが封じ込められた後、消去は、マルウェアの削除や侵害されたユーザーアカウントの無効化、悪用されたすべての脆弱性の特定と軽減など、インシデントのコンポーネントを排除するために必要な場合があるステップです。これには、悪影響を受けたすべてのエンドポイント（最初のトリアージに含まれなかったエンドポイントの分析を含みます。）を特定することが含まれます。インシデントによっては、消去が必要でないか、実施されないことがあります。

(b) 修復サービス：修復は、システムまたはデータ内の脆弱性を特定し、アクションプランを提供し、脆弱性を解決するための措置を講じる場合に発生します。これには、脆弱性を解決するスケジュールも含まれ、適切なテストが可能になります。ＩＲ－１では、基本的なアドバイスのみを提供しています。当社は、システムおよびエンドポイントのアクションプランを提供せず、購入者に代わっていかなる措置も講じず、いかなる変更も実施しません。

(c) 復旧サービス：サイバーセキュリティ復旧は、サイバーセキュリティインシデント後に損傷、または紛失した可能性のある資産を再構築または復旧するために購入者が講じるステップに対応します。

(d) 事業復旧サービス：サイバーセキュリティインシデントにより障害を受けた能力やサービスを適時に復旧するための購入者のアクションプランを策定することをいいます。これは、米国国立標準技術研究所（ＮＩＳＴ）のような他の業界専門家によって「回復」と呼ばれることがあります。

(e) ランサムウェアネゴシエーションサービス：ランサムウェアの脅威アクターへのネゴシエーションおよび支払（もしあれば）に関連するサービスは、ＩＲ－１の対象外です。

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5. 適格サイバーセキュリティインシデント

適格サイバーセキュリティインシデントが発生した場合、購入者は、ＩＲ－１ダッシュボードを通じて当社に通知することにより、当社のサイバーセキュリティインシデント対応サービス　（上記第３条に詳細が記載されております。）を受けることができます。通知手続に支障がある場合は、メールにて（ir1support@blackpanda.com）のアドレスにご連絡ください。

購入者は、インシデント対応サービスの要請をするにあたり、購入者の確認メールおよび該当する場合には次のいずれかを提示しなければなりません：（ｉ）　ＩＲ－１のレシート、（ｉｉ）　購入者のＩＲ－１登録コードまたは注文番号を確認する当社のパートナーからの通知メール。これらの要請は、代表者の身元を確認するためにお願いしております。

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6. スキャンおよびテストに対する購入者の同意

本第６章をよくお読みください。

6.1 当社のテスト

当社のインシデント対応サービスの一環として、ブラックパンダは、随時、エンドポイントおよび攻撃対象のセキュリティおよび脆弱性スキャンまたはそのような継続的モニタリングを実施することができます。これらは「テスト」です。テストには、情報収集、クローリング、指紋採取、ファズテスト、テストスクリプトの展開、および他の侵入テストの導入を含むことがありますが、これらに限られません。当該テストの結果は、第１１．４条に基づいて保管されます。

攻撃対象とは、他のドメインやＩＰアドレスなどを含むドメインを指し、かつ、すべての情報に関係するＡｐｅｘドメインおよびサブドメインをいいます。例えば、ＤＮＳレコードおよびオープンポートならびにこれらを実行するアプリケーションやサービスを含みますが、これらに限りません。これらの攻撃対象に対して、攻撃者は、システムに侵入しようとしたり、システムに影響を与えたり、システムからデータを抽出したりしようとする可能性があります。

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6.2 購入者の同意

購入者は、そのようなテストの目的が、購入者のインターネット用資産のセキュリティを監視および強化すること、および／または購入者の攻撃対象のセキュリティを強化することであることを理解し、これに同意します。したがって、当社は、テストを実行する際に、特に、エンドポイントにおけるセキュリティ脆弱性を明らかにするという限定された目的のため（以下、「本件目的」といいます。）、クローリング、ファズテスト、認証テスト、テストスクリプトの展開、および、その他の侵入テストを導入することができます。購入者は、本利用規約に従ったテストの提供により購入者のエンドポイントに悪影響を及ぼす可能性があることを理解し、これに同意します。当社のＩＲ－１製品を購入し、使用することにより、購入者は、すべてのテストの開始およびテストの結果、ならびにそれにより生じる不都合、中断その他悪影響について責任を負います。

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6.3 レポート:

逆に他のいかなる用語にも偏見を持たずに、システムおよびネットワークのセキュリティを維持できないことが合理的に予想される安全クリティカルなシステムおよびネットワークにおいて、またはそれに関連して、テスト結果またはレポートを使用することは推奨されないことに注意してください。結果へのこだわり死亡、人身傷害、財産の損失、または重大な物理的または環境的損害。

テスト ソリューション (および該当する場合、テスト ソリューション データ) は「現状のまま」で提供され、商品性、特定目的への適合性、精度、保証を含むがこれらに限定されない、明示または黙示を問わず、いかなる保証も行われません。 - 侵害、または法律、法令、取引の利用、または取引過程に起因するもの。お客様は、ソリューションの結果とパフォーマンスおよびソリューション データに関するすべてのリスクを負うことを認め、これに同意するものとします。

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7. 購入者の責任

第７条をよくお読みください。

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7.1 購入者によるご協力

本利用規約に基づくサービスまたはサポートを受けるために、購入者は、（ｉ）購入者の登録コードまたは注文番号（場合に応じて、当社の裁量により）およびＩＲ－１購入の証拠のコピーを提供すること、（ｉｉ）サイバーセキュリティインシデントおよび悪影響を受けたエンドポイントに関する症状および原因に関する情報を提供すること、（ｉｉｉ）エンドポイントの診断またはサービスに必要な情報提供の要請に対応すること、ならびに（ｉｖ）当社の専門的な裁量および専門知識において購入者に提供する合理的な要求および指示に従うことに同意します。購入者は、購入者自身または第三者をして、ブラックパンダがサイバーセキュリティインシデント対応サービスを実施するために要求する関連するエンドポイントへのアクセスを提供することに同意します。さらに購入者は、当社がサイバーセキュリティインシデント対応サービスを効果的および／またはタイムリーに提供する能力は、購入者が本第７．１条を遵守する程度に依存することに同意とします。

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7.2 一般保証

(a) 購入者は、ＩＲ－１の登録、本利用規約への同意、および本利用規約に基づく購入者の義務の履行が、（ｉ）契約、ライセンスもしくはその他の法的文書において違反につながるものでなく、もしくは第三者に終了もしくは修正する権利を付与するものではなく、第三者にいかなる負担をも生じさせないこと、または（ｉｉ）購入者が当事者となり、もしくは購入者の資産に適用される裁判所、政府機関もしくは規制機関の法令、命令、判決の違反につながるものではないことに同意します。

(b) 購入者は、本利用規約または本利用規約において言及されるその他の条件に基づいて明示的に規定される場合を除き、本利用規約において予定されているサービスに関して購入者および当社を拘束する保証その他の条件が存在しないことに同意します。法律によるか否かを問わず、本利用規約に別途組み入れられまたは組み込まれる可能性がある条件、保証またはその他の条件は、適用される法律により認められる最大限の範囲において、本利用規約から除外されます。

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7.3 ＡＭＬおよび経済制裁に関する特定保証

(a) 購入者は、自己および役員、従業員および代理人（該当する場合）が、適用されるすべての法律および規則（贈収賄を防止する法律、マネーロンダリングを規制する法律および経済制裁を含みます。）に基づいて購入者の事業を遂行していること、ならびに自己および／または役員、従業員および／または代理人が法律、命令または判決に反していないことを確認する。さらに購入者は、贈収賄を防止する法律、マネーロンダリングを規制する法律および経済制裁に関連する調査、法的措置、訴訟または法的手続が自己に対して行われていないことを確認します。

(b) 購入者は、自己または役員、従業員および／または代理人が、制裁対象者でないことを確認します。

(c) ブラックパンダがその合理的な裁量において、購入者が上記第７．３（ａ）条および（ｂ）条に違反していると判断した場合、本利用規約に基づくその他の規定にかかわらず、ブラックパンダは、購入者に書面で通知することにより、直ちに購入者のＩＲ－１を取り消しまたは終了する権利を有します。ブラックパンダが本６．３（ｃ）条に基づき購入者のＩＲ－１を取り消しまたは終了する場合、購入者は、残りのＩＲ－１期間につき按分して払い戻しを受けることができます（または、購入者のＩＲ－１が第三者により支払われた場合、ブラックパンダは、当該第三者に対する払い戻しを行い、または当該第三者との間で払い戻しに関する和解その他の合意を締結することができます）。

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7.4 購入者の使用

購入者または関連企業は、（ａ）関連するエンドポイントに関してＩＲ－１の使用に必要なすべての承認および許可を取得するものとし、（ｂ）本利用規約に完全に準拠してＩＲ－１を使用するものとし、（ｃ）適用されるすべての法律および政府の規則（購入者が対象となる現地の法律を含みます。）に準拠してＩＲ－１を使用し、（ｄ）許可されていない第三者にＩＲ－１を利用させず、ＩＲ－１への不正アクセスまたは使用の疑いがある場合には速やかにブラックパンダに通知し、（ｅ）ＩＲ－１またはブラックパンダの知的財産権を使用、参照またはアクセスすることにより、ＩＲ－１に類似するサービスまたは代替サービスを作成せず、または創造しようとせず、（ｆ）当社の事前の書面による承認なしに、ＩＲ－１またはその一部を第三者に売却、貸し出し、リース、譲渡、サブライセンスを行わず、または使用もしくはアクセスを許可しないものとし、（ｇ）ＩＲ－１またはそれに含まれる第三者データの完全性または性能を妨害せず、（ｈ）ＩＲ－１またはその関連システムまたはネットワークへの不正なアクセスを試みず、かつ（ｉ）適用される法令に従い、ＩＲ－１に含まれるソフトウェアを逆コンパイル、逆アセンブル、またはリバースエンジニアリングしないものとします。

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7.5 購入者の補償

(a) 購入者は、当社のサイバーセキュリティインシデント対応サービスの過程において、当社が不正行為を永続させないためには、本第７条に定める購入者の義務、表明および保証に依存していることを理解し、明示的に同意します。

(b) 購入者は、購入者による（ｉ）第６条から第７．４条の違反、（ｉｉ）詐欺行為、（ｉｉｉ）故意の違法行為または（ｉｖ）過失に起因または関連して直接または間接に発生したブラックパンダまたはその役員、従業員および代理人（以下、「ブラックパンダ職員」といいます。）が損害を被った場合、そのすべての損害について、ブラックパンダおよびブラックパンダ職員に対し、速やかに補償し、防御し、免責させることに同意します。

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8. 責任の制限

適用される法律により許容される最大限の範囲において、ブラックパンダおよびブラックパンダ職員は、いかなる場合においても、間接的または派生的損害に対して、いかなる責任も負わないものとします。間接的または派生的損害には、プログラムまたはデータの復旧、再プログラミング、もしくは再生の費用、またはデータの秘密保持、事業、利益、収益、もしくは予期されていたコスト削減の不履行などが含まれますが、これらに限定されません。

ブラックパンダは、（ｉ）プログラムまたはデータへのリスクまたは損失なしにエンドポイントを修理または交換することができること、（ｉｉ）データの機密性を維持すること、または（ｉｉｉ）エンドポイントの動作が中断されない、またはエラーがないことについて保証しません。

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9. 期間、終了および更新

適用法令に別段の定めがない限り、取消または返金は一切行われず、購入者および当社は、ＩＲ－１期間中、本利用規約を遵守することに同意します。

当社と購入者との間で書面による別段の合意がない限り、ＩＲ－１期間は、発効日に開始し、１２ヶ月間（以下、「当初の加入期間」といいます。）継続するものとし、その後、本利用規約および購入者のＩＲ－１は、当初の加入期間と同一の長さの期間について更新され（以下、「更新加入期間」および総称して「加入期間」といいます。）、引続き継続するものとします。ただし、いずれかの当事者が、当初の加入期間または更新加入期間の終了の３０日前の時点までに、更新しない旨を書面で他方当事者に通知する場合はその限りではありません。

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10. 知的財産権

10.1「知的財産権」とは、すべての著作権および関連する権利、意匠権、登録意匠、特許、商標およびサービスマーク（登録済みまたは未登録にかかわりません。）、営業秘密、データベース権、ノウハウ、秘密情報に関する権利およびその他すべての関連する権利（当該権利の期間中のいずれの時点か、世界のどこであるかを問わない）を意味し、本利用規約に関連して作成または開発される上記のいずれかの権利を組み込んだ派生物を含みます。

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10.2 すべてのソフトウェア、技術およびコンテンツを含む、ＩＲ－１およびサイバーセキュリティインシデント対応サービスに存在し、それらに関連し、またはそれらに起因するすべての知的財産権は、すべての開発および改良を含め、ブラックパンダおよび／またはそのライセンサーにより所有され、それらに帰属します。購入者は、ＩＲ－１、サイバーセキュリティインシデント対応サービスまたはブラックパンダが有する知的財産権に関連するいかなる権利、権原または権益も、本利用規約に基づき購入者に譲渡または移転されないことを理解し、これに同意する。

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10.3 本利用規約に基づいて作成されるテスト結果は、購入者のデータであり、購入者が所有するものとします。ただし、テスト結果に含まれるブラックパンダまたはオープンソースの知的財産権（ソフトウェア、著作物、ノウハウおよび攻撃ベクトルおよびペイロードなどの営業秘密を含むが、これらに限定されません。）は除きます。購入者は、エンドポイントにおいて特定されたセキュリティギャップを処理する目的でのみ、当該知的財産権を使用することができます。

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10.4 購入者は、第三者との共有を含む商業的目的のために、ＩＲ－１およびサイバーセキュリティインシデント対応サービスの使用の結果生成されたデータを、匿名化および集合化した形式で自由に使用する非独占的、サブライセンス可能な、無償、世界的、永久的かつ取消不能のライセンスをブラックパンダに許諾する。ただし、購入者の秘密が保持され、リバースエンジニアリングができない形式で開示されることを条件とします。

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11. 一般条件

11.1 ブラックパンダは、その義務の履行を第三者に再委託または譲渡することができるが、その際、購入者に対する義務から免除されないものとします。

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11.2 ブラックパンダは、当社の不可抗力の事象に起因する本利用規約またはＩＲ－１に基づく当社の義務の不履行または履行遅延につき、一切責任を負いません。不可抗力の事象には、特に、戦争およびテロの行為、ならびに戦争またはテロの最中に行われるサイバー攻撃が含まれますが、これらに限定されるものではありません。不可抗力動には、信頼できる情報源またはそのような帰属を暗示する合理的な証拠に基づき国家またはテロリスト集団（または彼らのために行動する人々）に帰することができるサイバー攻撃が含まれます。信頼できる情報源には、防衛国または被害国家、または米国国立標準技術研究所（ＮＩＳＴ）のような業界をリードするオープンソース情報源が含まれますが、これらに限定されません。

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11.3 購入者は、ＩＲ－１の登録手続に基づいてブラックパンダに提供される情報またはデータは、購入者にとって秘密または独占のものではないことに同意します。さらに、上記とは別に、購入者は、当社がサイバーセキュリティインシデント対応サービスを提供する際に、購入者のためにデータを収集し、処理することに同意します。これには、関連会社またはサービスプロバイダへのデータの転送が含まれる場合があります。上記の一般的な定めにかかわらず、当社のデータ（および個人データ）の使用については、さらに詳細に定められ、常に当社のプライバシーおよびデータポリシーに準拠するものとします。

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11.4 当社は、購入者のデータへの不正アクセスまたは開示、ならびに不法な破壊から保護するため、セキュリティ対策を講じています。購入者は、サイバーセキュリティインシデントが発生した場合のデータ処理に関して当社に与える指示の内容について責任を負い、ブラックパンダは、本利用規約およびＩＲ－１に基づく当社のサービスおよび義務の履行に合理的に必要な限度で、当該指示に従うよう努めます。

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11.5 本利用規約、本利用規約において言及されたその他の規約、および、確認メールは、注文書またはその他文書の矛盾、または、追加的な条件に優先し、ＩＲ－１に関する購入者および当社の完全合意を構成するものとします。

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11.6 ブラックパンダは、ＩＲ－１を更新する義務を負いません。ブラックパンダがＩＲ－１の更新を申し出た場合、ブラックパンダは、当該更新の価格および条件を決定する権利を留保します。

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11.7 管轄

(a) 購入者が日本に住所を有している、または日本法に基づいて有効に設立された法人である場合

本利用規約、またはその内容もしくは成立に起因または関連する紛争または請求（契約によらない紛争または請求を含む。）は、日本法に準拠し、同法に従って解釈されるものとします。購入者は、本利用規約またはＩＲ－１に起因または関連する紛争または請求について東京地方裁判所が専属的合意管轄権を有することに同意します。

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(b) その他のすべての場合

本利用規約、またはその内容もしくは成立に起因または関連する紛争または請求（契約によらない紛争または請求を含む。）は、シンガポール共和国の法律に準拠し、同法に従って解釈されるものとします。購入者はシンガポールの裁判所が本利用規約またはＩＲ－１に起因または関連する紛争または請求を解決する専属的合意管轄権を有することに同意します。

‍LAST MODIFIED: 15 July 2024

Important: Where these terms have been translated to help with local language understanding, the English version of these Terms available shall always prevail.

This Policy: We want you to make informed decisions about your personal data. This Privacy Policy explains how Blackpanda Group Pte Ltd, its subsidiaries, affiliates and jointly controlled entities ("Blackpanda", "us", "we", or "our") process your Personal Data. Processing includes the collection, recording, holding, organization, structuring, storage, retention, adaptation, alteration, retrieval, consultation, use, disclosure, erasure, or destruction of Personal Data (“process”).

Applicability: This Privacy Policy applies to Blackpanda users including applicants, vendors, suppliers, partners and customers ("You”, “Your”, “Yours”) in your use of our website www.blackpanda.com (the "Site"), “Solutions” (as defined in our Website & Platform Terms of Use available at www.blackpanda.com/legal (“Platform Terms”)) and through our business dealings with you (where applicable).

Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any questions.

1. Personal Data We Collect

Personal Data means any information about you or from which you are identifiable. This includes a piece of information or in combination with other information about you— such as your name, address, date of birth, occupation, phone number, e-mail address, image, bank account and credit card details, gender, or government-issued identifier, and financial related information ("Personal Data"). We collect and process Personal Data, as the data controller or processor (as applicable), in the ways listed below:

1.1 Data Collected Whenever You Use the Site/Solutions

As a Customer (defined under our Platform Terms)

• We collect Personal Data which identifies or can be used to identify, contact, or locate you. Without collecting such Personal Data, we would not be able to provide you with our Solutions or Product sales (as defined under our General Terms and Conditions of Sale available at www.blackpanda.com/legal). The Personal Data we directly collect from you, includes, but is not limited to, your:

(i) Full name

(ii) Email address

(iii) Phone number

• In some cases, we will request a user to provide us with a government-issued document(s) as part of our know-your-customer process if required under the applicable laws to identify you and to process your request and/or any additional services.
• We also collect other Personal Data that is needed to implement any payment obligation or to any payment and/or transactional services between you and any vendor or supplier including any related tax obligation. These data include payment card number or account identifier, payment card or account holder, sender and receiver details.

As a job applicant

• We will collect your resume, work history, and education qualifications as part of our talent application, onboarding, and consideration/acceptance processes.

1.2 Data Collected from You or Your Device

Whenever you use the Solutions, we will collect Personal Data in the form of technical data regarding your device and device usage such as information about web pages viewed, session duration, the internet device identity (ID), and may include:

• Geographic location: we may collect information about your actual location, to provide you with the offers in the relevant location as provided in the Site. We may also derive your approximate location from your IP address, GPS, and other information provided by your mobile device.
• Log Information: when you are using the Site, we will collect information that we refer to as "log information". The log information may be collected even though you do not create an account on the Site. This log information may include (but is not limited to) IP address, browser type, operating system, country, pages visited, your mobile carrier, device information, as well as other Internet usage-related information. We use the log information to provide you with a better experience using the Site.
• Cookies and similar technologies: A cookie is a small piece of data that is stored in your computer or mobile device to help us track your internet usage. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies to make the Website and services easier to use, to make our advertising better, and to protect both you and Blackpanda. Please deactivate the cookies option if you wish us to stop the cookies feature and kindly note that if you deactivate cookies, you may not be able to access all or part of the Site or to use all or part of the functionality through the Site.
• Device information: We may also collect non-personal information from your mobile device or computer. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include how you use the application(s) and information about the type of device or computer you use.

1.3 Data We Collect from Third Parties

We generally collect personal data directly from you, except in certain cases where we collect Personal Data from third parties (“Third Party”) such as:

• Companies and/or organizations that act as vendors and other parties who perform any process on our behalf, provide services on the Site, provide services to us, or whom we collaborate with under any contractual or other commitment;
• Your advisers (including but not limited to accountants, auditors, lawyers, financial advisers, or other professional advisers) that were authorized by you;
• Any person notified by you as your authorized representative; or
• Any person, authorities, regulators, or third parties to whom we are permitted or required to disclose under the laws.
• Any Personal Data obtained from your employer, as part of your registration for the Solutions, which has been provided with proper consent from the employees.

In such cases, the collection will be conducted upon your acknowledgment/direction to the relevant third party, or subject to obtaining explicit consent from You prior to such collection.

1.4 Third-Party Personal Data You Provide to Us

You may provide us with Personal Data relating to other third-party individuals. In that case, you undertake and warrant to us that you have already obtained properly documented approval from the relevant third-party individual and hereby consent on behalf of such individuals to the collection, use, disclosure, and processing of their Personal Data by us. If we are unable to collect your Personal Data, we may not be able to provide our services to you.

2. How We Collect, Process, Use, or Disclose Your Personal Data

2.1 Use of Personal Data

We may process and use your Personal Data based on your request or Terms of Use that you have accepted and agreed to be bound for, including but not limited to, the following purpose (“Purposes”):

• Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you or as part of our Solutions, including but not limited to the provision of cybersecurity or IT related insurance offerings to you and/or your organisation;
• Verifying your identity in any communications with us;
• Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
• Managing your commercial relationship with us;
• Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; 
• Fraud detection and prevention;
• Detection and prevention of misuse of services;
• Network analysis to prevent fraud and financial crime, and to perform credit analysis;
• To prevent data loss on company-issued devices; 
• Notifying you when updates to Blackpanda services are available;
• Any other purposes for which you have provided the information;
• Transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
• Any other incidental business purposes related to or in connection with the above.

2.2 How we use your Personal Data for marketing activities:

• Digital marketing, which includes, but is not limited to, social media, display advertising, Search Engine Optimization (SEO), Search Engine Marketing (SEM), and push notifications ;
• Conventional marketing purposes, which include, however, are not limited to, sending you emails or communications about products or services available from us;
• We may communicate such marketing to you by various means, where applicable (including by SMS and other messaging applications, push notification, or email).

Please note that you may opt out of receiving marketing materials from us by following the unsubscribe instructions set out in our marketing materials or by contacting us on the contact details set out below and we will respect your wishes. However, please note that the opt-out will take effect within 7 (seven) Business Days after you successfully unsubscribe from the service.

2.3 Basis of Processing

Additionally, we may collect, process, use, or disclose your Personal Data, to the extent necessary, for an applicable legal basis in accordance with this Privacy Policy as follows:

• Consent:
  We typically collect, use, disclose, or otherwise process your Personal Data in accordance with this Privacy Policy with your consent when You access our Site and/or make a purchase order.
• Contract:
  Your Personal Data may be processed to fulfill contractual obligations when You engage us, as governed by our Terms and Conditions and this Privacy Policy when using our Site and Solutions.
• Legal Obligations:
  In some circumstances, we may process your Personal Data to comply with legal obligations and requirements imposed by applicable laws, governmental authorities, or regulatory agencies.
• Legitimate Interest:
  Personal Data may be processed based on our legitimate interests, such as improving our services, managing security, and preventing fraud, while considering your rights and interests, as described in this Privacy Policy.

3. Sharing of Your Personal Data

We may share your Personal Data where (a) such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or (b) to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes; or (c) for the purposes outlined above at 2.1. The following non-exhaustive list illustrates examples when we may share your personal data:

We will notify you if we need to and seek your consent if we need to additionally collect, use, or process your Personal Data for other purposes other than expressly stated in this 

We will notify you if we need to and seek your consent if we need to additionally collect, use, or process your Personal Data for other purposes other than expressly stated in this Privacy Policy.

4. Cross Border Data Transfer

From time to time, Blackpanda may perform its services in offices located around the world. To make that possible, you acknowledge and consent that your Personal Data may be transferred to or accessed by Blackpanda employees or third parties service providers, agents and other organisations we have engaged around the world. Your Personal Data may be transferred from the country (“Original Country”) in which your Personal Data was collected to another country (“Recipient Country”). Blackpanda will provide its Customers with prior notice if it is unable to provide its services in the Original Country.

When we transfer your Personal Data from your Original Country to the Recipient Country, we will diligently adhere to all legal and regulatory obligations concerning your data to help ensure your data is protected. We will also take appropriate steps to ensure that your Personal Data remains subject to a standard of protection comparable to that of the requirements set out under Singapore law.

5. Rights with Respect to Your Personal Data

When you are given the option to share your Personal Data with us, it is always your choice. If you have previously granted consent for processing and decide to revoke it, we will respect your decision in compliance with our legal obligations.

Nevertheless, abstaining from sharing your Personal Data with us or withdrawing your consent, or disagreement with our Privacy Policy, may impact our ability to perform the necessary actions for the purposes outlined in Section 2 or restrict your use of the Solutions or Site.

The consent that you provide for the collection, use and disclosure of your personal data remains valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below. Please note that all requests will undergo thorough screening and verification. To confirm your identity and authority to make a request, we may ask you to provide supporting information or documentation.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it. 

In complying with your request, we shall use reasonable effort to erase your Personal Data or will use reasonable efforts to remove the means or personal identifiers by which the Personal Data can be associated with you as an individual, if:

• The purpose for which Personal Data was collected is no longer being served by the retention of that Personal Data;
• We are not otherwise permitted or required by applicable law to retain the Personal Data; and/or
• In case it is mandated by applicable law, based on your request to delete your Personal Data.
• Please note that by requesting us to remove your Personal Data, we may not be able to continue providing you with some of our services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services.

While we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described above.

Please also note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

Furthermore, we reserve the right to continue sending to you certain communications relating to Blackpanda services and products, such as service announcements, administrative messages, etc. that are in conjunction with services being provided to you by Blackpanda, without offering you the opportunity to opt-out of receiving them.

6. Amendment & Update to this Notice

From time to time, Blackpanda may revise this Privacy Policy to reflect changes in the laws and regulations, our use practices, the features of our Site and/or advances in technology. If we make revisions that change the way we collect or use your Personal Data:

• We will notify you of any such amendments by means of a general notice published on the Site, or otherwise to your e-mail address set out in your account,
• Those changes will be posted in this Privacy Policy, and the effective date will be noted at the beginning of this Privacy Policy, and
• Your continued use of the Site, communications with us, or access to and use of the services following any amendments to this Privacy Policy will constitute your acceptance of this Privacy Policy and all its amendments.

Your continued use of Blackpanda services, Solutions and/or Site following the effective date of the modifications, updates, or amendments to this Privacy Policy, whether or not reviewed by you, shall constitute your agreement to be bound by such amendments.

7. Retention of Your Personal Data

Unless we remove your Personal Data from our systems following the receipt of a request from you, your Personal Data will be retained by us for as long as your account is in existence, and as needed to provide you with our services, and/or for our legitimate business interests, or for as long as such retention is obligated or authorized by applicable law.

We will delete your Personal Data after 5 (five) years or in such other period as required by applicable laws and regulations from the date you terminated/de-registered your account with us.

8. Protection of Your Personal Data

We will protect your Personal Data by maintaining reasonable security arrangements, including physical, technical, and organizational measures, to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. It is important to remember that even though we have several safeguards in place to protect your information, nothing within the internet is 100% secured and we cannot guarantee the safety of your Personal Data.

If we are subject to a data breach that relates to your Personal Data, to the extent required by applicable law, we will notify you through our channels, whether directly or indirectly, to give you sufficient information regarding such data breach and will work to protect against the misuse of your Personal Data.

9. Links to Other Websites

The Site may contain links to other websites. You should note that we do not have any control over such other websites. Please note that we are not responsible for the Privacy Policy or practices of such other websites and advise you to read the Privacy Policy of each website you visit that collects any of your Personal Data.

10. Complaints

If you have a complaint regarding the treatment of your Personal Data by us, please contact us at our Contact Details listed below. We will treat your complaint in a confidential manner. We will contact you within a reasonable time after receipt of your complaint to discuss it and to outline options regarding how your complaint may be resolved.

If you have a complaint regarding the treatment of your Personal Data that is not resolved by us, you may be able to make a complaint to the relevant regulatory authority. Any Personal Data that we collect while processing or resolving your complaint will be used solely for that purpose.

11. Contact Details

If you have any questions or complaints regarding this Privacy Policy or if you would like to access and/or correct your Personal Data, please contact the relevant Data Protection Officer (DPO) for your country:

• Blackpanda Singapore

Email: legal@blackpanda.com

Address: 1 Paya Lebar Link, #04-01 Paya Lebar Quarter, Singapore 408533

• Blackpanda Hong Kong

Email: legal@blackpanda.com

Address: 2/F-3/F Dorset House Taikoo Place, 979 King's Rd, Quarry Bay, Hong Kong

• Blackpanda Japan
  Email: legal@blackpanda.com

Address: SPACES Otemachi, 2F, Otemachi Bldg, 1 Chome−6−1  Otemachi, Chiyoda City, 100-0004 Tokyo, Japan

12. Language & Interpretation

This Privacy Policy is subject to translation into multiple languages. In case of any discrepancies between the English version of this Privacy Policy and its translations in other languages, the English version will take precedence.

Any capitalized terms not defined within this document will carry the same definitions as outlined in Blackpanda's Terms and Conditions, as well as in this Privacy Policy.

13. Country Specific Requirements

13.1 Singapore

Registration Identity Card ("NRIC") or other national identification numbers for Site or Solutions related purposes, to the extent permissible by law. However, please note that we may collect, use, and disclose your NRIC number or Foreign Identification Number (FIN) in accordance with applicable law to fulfill our obligations and to prevent, detect, and investigate fraudulent activity within the Site or Solutions.

13.2 Philippines 

We inform you that among the Personal Data we may collect, there might be some sensitive personal information as defined in the Data Privacy Act of 2012 (Republic Act No. 10173). In such cases, we strongly urge you to carefully check the data that you intend to share with us. By deciding to send us your Personal Data, you give your consent to us to collect your sensitive personal information.

13.3 Japan

Personal Identifier Code or any data in the form of a certain code uniquely assigned to you for Site or Solutions related purposes, to the extent permissible by law. Further, we inform you that among the Personal Data we may collect, there might be some sensitive personal information as defined in the Act on Protection of Personal Information. In such cases, we strongly urge you to carefully check the data that you intend to share with us. By deciding to send us your Personal Data, you give your consent to us to collect your sensitive personal information. 

14. Privacy Policies in Other Countries

Please check this Privacy Policy tailored or translated to your country/language:

Japan (In Development)

Philippines (In Development)

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