Blackpanda Services

Cyber Incident Response

Cyber breaches happen quickly and can ruin a business.

With a team of professional Incident Response (IR) specialists on deck, you can rest assured your business is backed with the expertise you need to bounce back from a breach.

Blackpanda uniquely manages post-breach losses by offering retained and on-demand incident response services from multidisciplinary regional responders, addressing the greatest pain points of a cyber security breach.

Incidents We Specialize In

Business Email Compromise (BEC)
Third Party/Vendor Breaches
Digital Asset / Crypto Theft
Data Breaches
Insider Threats
Unauthorized Access
Our Incident Response Process

How do we respond to breaches? 

The Blackpanda DFIR team is comprised of a skilled set of practitioners who are highly experienced and well-trained in crisis management. The team follows procedures developed by Blackpanda, based on a combination of industry best practices (SANS, NIST, ISO) and the requirements of our specific tools and capabilities.

Upon Suspecting an Incident, Client Shall:
  • Contact Blackpanda 24/7 notification center

  • Submit to Blackpanda the incident data-ingestion form

  • Continue to monitor incident for developments

Within 4–24 Hours:
  • Acknowledge notification and respond

  • Determine validity and severity of event

  • Begin data collection

Within 48 Hours:
  • Conduct preliminary analysis

  • Define scope and assign roles

  • Communicate plan of action

  • Begin containment & remediation

Beyond 48 Hours:
  • Contain/Quarantine the incident

  • Conduct root cause analysis

  • Confirm/Deny data exfiltration

  • Extended remediation

  • Recover lost data (if possible)

  • Assist in restoring business operations to normal

  • Submit initial assessment report

Final Report Covering:
  • Cause of breach

  • Methodology used

  • Remediating actions

  • Recommendations for further improvement of security posture

Incident Response Deliverables

Interim Report

Where necessary for schedules as required.

Executive Briefings

Our specialists can create C-Suite level briefings covering all aspects of the incident and detailing critical next steps.

Third Party Regulator Communication

Communication with third party regulators where necessary.

Final Report

Includes Root Cause Analysis, Post-breach reommendations, and more.

Local Responders

Blackpanda deploys highly trained teams of cyber security incident response specialists throughout APAC, with the local linguistic and cultural understanding necessary to manage a crisis. We are able to activate both remote and on-site responders for fast and efficient boots on the ground.


Our focus is an inch wide and ten miles deep, exclusively in the niche of cyber security digital forensics and incident response. Our responders bring specialized experience and regularly train on a range of incidents including ransomware and negotiation, maritime response, and operational technology.

Military Precision

Our team consists of an elite cadre of cyber risk and security experts from military special forces, intelligence, forensics, and law enforcement backgrounds. Our military origins drive our culture of efficient operational processes, precise delivery of high-quality service, and consistent responsiveness — we bring our lessons from the battlefield directly to the board room.

Trusted by the best to defend against and respond to cyber crises.

See our partners

Cyber Insurance & IR Services Coverage.

Blackpanda Incident Response services may also be included as part of a comprehensive cyber security insurance policy.​

As named responders on a policy, all Blackpanda response fees may be covered, in addition to first- and third-party losses such as business interruption as well as regulatory fines and fees.

Interested in finding incident response services that drive both your business and cyber security goals? We can help.