Ransomware Incident Response & Extortion Negotiation
Blackpanda's expert ransomware response specialists will guide your organization through a ransomware attack, helping minimize loss, recover encrypted data, and facilitate payment (where necessary).
estimated frequency of ransomware attacks worldwide
19 Days +
average duration and cost of downtime following a ransomware attack
median ransomware payment
Ransomware attacks lead to more than just locked computers and a hefty ransom. Ransomware often poses an existential threat to modern businesses without incident response specialists. Increasing downtime losses as well as poorly handled negotiation and data recovery efforts can lead to irreparable financial, technical, and reputational damages.
Blackpanda ransomware specialists provide professional ransomware incident response and negotiation services backed by years of experience across American special forces, crisis consulting and kidnapping negotiations. Our specialists are uniquely positioned to guide customers through each phase of a ransomware response—from ransomware containment and loss mitigation to ransom negotiation, ransom payment facilitation, and recovery.
RANSOMWARE INCIDENT RESPONSE SERVICES & EXPERTISE
CONTAINMENT & LOSS MITIGATION
Immediate response, quarantine, and containment
Data recovery of any salvageable digital assets
Digital forensics and malware reverse engineering to identify threat actors and inform negotiation phase
Provide any matching decryption keys from known ransomware databases (where available)
Objective, third-party crisis and negotiation management
Expert understanding of various ransomware actors, tools, techniques, motives, competencies, and authenticity of any decryption keys
‘Proof of life’ exercises to verify threat actor reliability
Intelligence support for critical decision-making
RECOVERY & ERADICATION
Support implementation of any decryption keys
Ensure systems are restored, cannot be reinfected
Complete incident documentation in compliance with insurance and other regulatory requirements