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Cyber Security Firm Blackpanda and Telecommunications Provider MyRepublic Launch Cyber Incident Response Solution for SMEs

MyRepublic first telco to bundle incident response in SME internet-based services | One in two (56%) SMEs in Asia suffered a cyber incident in the past year.

Singapore, 9 February 2023 Singapore-based cyber security firm, Blackpanda, and digital telco operator in Asia Pacific, MyRepublic, have teamed up to provide a unique cyber incident response solution, IR-1, to small and medium-sized enterprises (SMEs) in Singapore. Recognising the rise of cyber crimes, MyRepublic, through Blackpanda, is the first telco to champion cyber security by bundling incident response capabilities in their traditional telco services to help its SME internet-based customers minimise business disruption resulting from cyber attacks.

 An incident response team is trained to identify, assess, and respond to security breaches or cyber attacks. These can range from Web Application Attacks to System Intrusion, Business Email Compromise, Malware or Ransomware. With IR-1, clients will have round-the-clock access to digital forensics & incident response (DFIR) specialists upon confirmation of an attack at the first triage call.

 A study by Cisco shows that Asian SMEs are more exposed to cyber security threats than before. One in two (56%) SMEs suffered a cyber incident in the past year, with 75% losing critical customer information to malicious actors[1].  The Cyber Security Agency of Singapore (CSA) shared that almost 40% of cyber attacks target SMEs, with phishing attempts and ransomware being the most common methods[2].

“Blackpanda recognises that all businesses – regardless of size – are at risk. The threat is very real, but many businesses remain unprepared, either not knowing what to do, or presuming they will never be hacked,”

- Gene Yu, Founder & Group CEO, Blackpanda.  

“IR-1 is tailored specifically for SMEs, which are typically limited by technical resources and expertise in managing a cyber crisis. With IR-1’s highly trained teams of DFIR specialists, companies can offload the stress of dealing with cyber attacks and reduce damage to their business operations, financials, and reputation,” continued Gene.

MyRepublic Head of Enterprise Jonathan Lee, said, “With Blackpanda’s IR-1, MyRepublic aims to address the security and protection of our customers' sensitive information and data, while ensuring compliance with regulatory requirements for data protection and privacy. Running an SME is already a challenge, and these attacks can cripple many businesses.”

“Protecting your company from a cyberattack is crucial. A cyber attack can devastate even the most resilient of businesses, wiping out years of work and compromising long-term consumer trust. By working with a specialist in cyber digital forensics and incident response, MyRepublic’s customers can be assured that their systems, networks, and customer data are protected against cyber threats and attacks.”

- Jonathan Lee, Head of Enterprise, MyRepublic.

The onboarding process is simple. No integrations are required, as IR-1 customers can simply access the dedicated online platform with a unique activation key to register for an account.  Once they have logged in, customers are able to view their subscription details, activate the one-time incident response credit when a cyber attack occurs, and utilise the cyber security posture improvement toolkit including templates, checklists, videos and more.

A complimentary 12-month subscription to IR-1 is now available to all new MyRepublic Dedicated Internet Access (DIA) clients. Business broadband customers can enjoy the IR-1 solution at an exclusive S$81/month rate.

This partnership is key to creating a sustainable ecosystem of professional firms who understand the need to protect their data, and to give them an avenue where top-of-the-line cyber security comes in a competitive package, giving peace of mind knowing the network is protected.

For more details, click here.


About Blackpanda

Blackpanda is Asia’s premier cyber security firm hyper-focused on delivering world-class digital forensics and incident response to the region. The company is composed of elite special risk and security experts from best-in-class military special forces, intelligence, forensics, and law enforcement backgrounds from all over the world.​ Headquartered in Singapore and with presence across Southeast and East Asia, the company is the first of its kind in the region.

By developing and leveraging innovative cybersecurity services, digital forensics data, and loss adjusting capabilities for its insurtech platform, the company’s mission is to protect, defend, and insure across Asia, providing a holistic and practical cyber resiliency solution for its clients of any size. It believes every company should have access to cybersecurity services and risk transfer opportunities and is committed to democratizing cyber security resiliency, making it accessible across Asia, from Fortune 500 companies to SMBs, and everyone in between.


About MyRepublic

MyRepublic is one of the fastest-growing telecom operators in the Asia-Pacific, with operations across Singapore and New Zealand, and plans to expand further into the region.

MyRepublic’s values lie in the future of connectivity, the next opportunity to disrupt, and innovations that will make a real difference. The provider’s priority is to redefine broadband and mobile connectivity and empower customers to understand what a true modern connectivity experience can be.

MyRepublic has grown at a compound annual growth rate of 26% over the past four years, and currently has more than 270,000 subscribers across Singapore and New Zealand.


[1] Cybersecurity for SMBs: Asia Pacific Businesses Prepare for Digital Defense (

[2] Cybersecurity & SMEs: Small businesses are the big victims (

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